Director of Housekeeping job at Opal Grand Resort Delray Beach, FL, US

Job Description

We are looking for an experienced Director of Housekeeping to join our team at the Opal Grand Oceanfront Resort & Spa. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. Job Responsibilities:

Oversee daily operations of the housekeeping department, ensuring all tasks are completed efficiently and to high standards.
Uphold all service & cleanliness standards
Develop and implement housekeeping policies and procedures to enhance service quality and operational efficiency
manage the housekeeping staff, including hiring, training, scheduling, and performance evaluations
Conduct daily inspections of guest rooms, public areas, and back of house spaces to ensure cleanliness and adherence to safety & cleanliness standards
Collaborate with other departments to coordinate cleaning schedules around events and guest needs
Maintain inventory of cleaning, guest supplies and equipment, ensuring proper usage and cost control
Address any guest complaints around cleanliness promptly and professionally
Order all guest and cleaning supplies ensuring proper inventory on hand at all times.
Complete any additional tasks assigned
Coordinate appropriate projects for department
Staff accountability

Qualifications:

High School Diploma or GED
At least 2 years as an Executive Housekeeper at a luxury resort REQUIRED
Able to work a flexible work schedule, including evenings, weekends and holidays
Excellent guest service skills and oral communication skills required
Strong organizational skills required
Ability to lift/push to 20 lbs
Ability to walk or stand for prolonged periods

Benefits:

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Complimentary Meal for every shift worked
25% Discount on Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount

Job Tags

Holiday work, Full time, Temporary work, Flexible hours, Shift work, Afternoon shift,

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