Job Description

Chapman Volkswagen of Scottsdale is seeking a Parts Counter Associate to join our dynamic team! In this role, you will oversee the parts sales process ensuring customers enjoy a positive, helpful parts buying experience. The Parts Counter Associate will also assist with inventory management duties including receiving parts orders and stocking inventory. To be successful in this role, candidates should have a keen eye for detail and accuracy, along with excellent customer service and collaboration abilities. If this sounds like you and you’re seeking an exciting career in the automotive industry, apply today! What We Offer:

• Competitive Compensation! $45,000 - $55,000 per year.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Manage the parts sales process, ensuring internal and external customers receive parts and accessories in a timely manner, and solicit additional sales.
• Order parts from vendors or other outside sources, and communicate with vendors and customers regarding parts order status.
• Provide customers with price quotes and other information.
• Check in and inspect incoming shipments, verifying the correct parts and quantities are received and entered into inventory.
• Properly tag and store parts in designated storage areas.
• Pull parts for technicians and to fill orders, preparing them for shipment.
• Assist with inventory control by maintaining accurate shipping and receiving records.
• Maintain cleanliness and organization of inventory area, parts counter and retail displays.

Desired Qualifications and Experience:

• Excellent interpersonal and customer service skills, both in person and over the phone.
• General computer skills including the use of Microsoft Office programs required.
• Organized with strong attention to detail and accuracy.
• Familiarity with auto parts is a plus.
• Physical requirements include the ability to walk or stand for extended periods and frequently lifting up to 50 lbs.
• Must have a valid driver’s license and clean driving record.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment: The Parts Department is open 7am to 6pm Monday – Friday and 7:30am – 5pm on Saturdays. Shifts will include Monday – Friday and occasional Saturdays. Our team enjoys a state-of-the-art climate-controlled shop and parts warehouse. To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.

Job Tags

Full time, Flexible hours, Shift work, Saturday, Monday to Friday,

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